Manage Stakeholders
Engagement
Process of communicating and working with stakeholders to
meet their needs and expectations to, address issues as they occur, and to foster
appropriate stakeholder engagement in project activities throughout the project life cycle.
Key Inputs:
Stakeholder management plan
Communication
management plan
Change log
Organizational process assets
Tools & Techniques
Communication methods
Interpersonal skills
Management skills
Issue log
Change requests
Project management plan updates
Project documents
updates
Issue logs-a
document that is continually updated as new issues are identified and current issues
are resolved
Change request-
change requests for project or product may result as the project manager
manages stakeholder engagement
Project management plan updates need to be updated as
project moves forward and new or changed stakeholders requirements are
identified.
Project documents updates-updates to stakeholder register
for situations where project manager gathers more information on stakeholders,
when new stakeholders are identified or when registered stakeholders are no
longer involved in / impacted by the project.
Control stakeholder engagement
The process of monitoring overall project stakeholder
relationships and adjusting strategies and plans for engaging stakeholders.
Project management
plan
Communication
management plan
Change log
organizational
process assets
Project Management Plan
It contains information the needs and techniques for
communicating amongst stakeholders and a change management plan that shows how
the changes will be monitored and controlled.
Work Performance Data
It consist of primary observations and performance data collected during project execution such
as percentage complete and start and finish dates of schedule activities,
actual costs and number of change requests.
Project Documents
There are many project documents originating from one of the
process groups that may be helpful in the process E.g.- project schedule,
stakeholder register and issue and change log.
Stakeholder register
Identification- names, contact information, position,
role and location.
Assessment- the high-level requirements &
expectations, potential influence & influences.
Classification- categories such as internal versus external or
supporter versus resister
